Shipping Policy

At Jacaranda Gift Shop, we want your order to arrive safely and on time. We carefully pack every handbag, clutch, and gift item before it leaves our shop, and we provide tracking information so you can keep an eye on your package along the way.

1. Where We Ship

We currently ship orders throughout the United States.

Free shipping is available on every order, with no minimum purchase required.

At this time, we do not offer international shipping.

2. Order Processing & Delivery Times

Order Processing

Once you place your order, our team typically prepares it for shipment within 1–2 business days, Monday through Friday.

Orders placed after our 5:00 PM EST daily cutoff will be processed on the next business day.

Please keep in mind that weekends and holidays may affect processing times.

Shipping & Transit

After your order has been shipped, delivery generally takes approximately 3–4 business days, depending on your location and the carrier used.

Estimated Total Delivery Time

Most customers can expect to receive their order within approximately 4–6 business days from the date the order is placed.

These delivery times are estimates and are not guaranteed. Delays can occasionally occur because of weather, carrier disruptions, holidays, or other circumstances outside our control.

We may use trusted carriers such as USPS, UPS, or FedEx to deliver your order.

3. How We Pack Your Order

We take extra care when preparing your order because we want your purchase to arrive looking just as it did when it left our shop.

Depending on the item, your order may include:

• Protective wrapping or cushioning to help prevent scratches, scuffs, or damage

• Sturdy outer packaging to protect your purchase during shipping

• Product tags, care information, or other materials when applicable

4. Order Tracking

Once your order has shipped, we will send a tracking number to the email address provided with your order.

Tracking information is generally sent within 24 hours of shipment, allowing you to follow your package until it reaches you.

For certain higher-value orders, a signature may be required upon delivery for additional security.

Please note that tracking information may take some time to become active after the package has been handed over to the shipping carrier.

5. Shipping Delays

While we do our best to make sure orders are shipped promptly, delivery times are ultimately dependent on the shipping carrier.

Jacaranda Gift Shop is not responsible for delays caused by circumstances beyond our control, including severe weather, natural disasters, carrier delays, incorrect or incomplete shipping addresses, holidays, or other unexpected events.

If your tracking information has not updated for several days or your package appears to be delayed, please contact us and we will be happy to help you determine the next steps.

6. Incorrect Shipping Information

Please double-check your shipping address before completing your order.

If you realize that you entered an incorrect or incomplete address, contact us as soon as possible at support@jacarandagift.shop.

We will do our best to update the address before your order ships, but we cannot guarantee that changes can be made after an order has entered the shipping process.

Jacaranda Gift Shop is not responsible for orders delivered to an incorrect address provided by the customer.

7. Questions About Your Order

If you have any questions about your shipment, tracking information, or our shipping policy, we're here to help.